FREE SHIPPING ON ORDERS $75+|PACT Act restrictions apply. Restricted states excluded.
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To ensure accurate and secure delivery, orders are processed during standard business days only (Monday through Friday, excluding holidays).
Order processing:
Orders are processed during standard business days. Processing time refers to the period in which your order is prepared before it is handed off to the carrier.
Shipping schedule:
Orders ship on designated weekdays based on carrier availability. Orders placed outside of scheduled shipping days will ship on the next available shipping day. This structure helps ensure consistent handling and realistic delivery expectations. This schedule helps ensure consistent handling and delivery expectations.
Please note that placing an order does not guarantee same-day shipment. You will receive an order confirmation after purchase and a separate shipping notification with tracking information once your order has shipped.
For any questions regarding your order, please open a ticket through your account.
Shipping charges are calculated and displayed at checkout.
An adult signature fee of $9.70 will be added to all applicable shipments. An adult signature is required by law to ensure safe delivery and prevent access by minors.
You can skip shipping fees by selecting free local pickup at checkout.
Orders placed for local pickup are typically ready within 1 business day. You will receive a notification when your order is ready. If you need expedited pickup, please call (770) 419‑3456 to speak with a manager.
Pickup hours:
A valid Georgia ID is required for age verification at pickup.
We do not offer international shipping at this time.
Once your order ships, you will receive an email notification containing your tracking number. Please allow up to 48 hours for tracking information to update after shipment.
If your order has not arrived within 5 business days of receiving your shipping confirmation, please open a ticket through your account. If needed, you may also follow up via email at [email protected].
Thank you for shopping with us. If you are not fully satisfied with your purchase, we are here to help.
Please inspect your shipment upon arrival. Any claims for damaged or defective items must be submitted within 30 days of receipt by opening a ticket in your account. Supporting photos or videos are required for all damage or defect claims.
To be eligible for a return or exchange:
If you receive the wrong item, a defective product, or have concerns with your order, please open a ticket through your account to request a resolution or exchange.
Hardware and device returns require photo or video documentation of the issue. Additional follow‑up may be directed to the store manager at (770) 419‑3456 or via email at [email protected].
Once your return is received and inspected, you will be notified of approval or denial. Approved refunds are issued to the original payment method and typically appear within 2–14 business days, depending on your card issuer.
Shipping costs are generally non‑refundable. If an order was shipped incorrectly due to our error, we will provide a return shipping label at no additional cost.
